Write a service agreement

When you start selling services or digital products online, it’s easy to handle things
“informally.”

You book through DMs. You rely on trust.

But if you want to avoid drama and protect your income, you need more than a
handshake.

You need a clear, professional contract.

Let’s break down what a strong online business contract should include.

📑 What Is a Contract for Online Offers?

It’s a written agreement (digital or paper) between you and your client that outlines:
● What you’re offering
● What’s included—and what’s not
● The price and payment terms
● What happens if either side breaks the rules

It can be signed electronically, checked off during checkout, or sent via email.

What matters is that it exists—and it’s clear.

🔐 Key Elements of a Solid Contract

✅ Names of both parties
Use your business name and the client’s full legal name.
✅ Clear service or product description
Spell out what they’re getting, how it’s delivered, and for how long.
✅ Payment terms
State the price, due dates, and refund policy.
✅ Intellectual property clause
Make it clear the content remains yours.
✅ Client responsibilities
What they must provide (forms, attendance, etc.) for the service to work.
✅ Confidentiality clause (if needed)
Useful for coaching, business strategy, or sensitive content.
✅ Dispute resolution

How you’ll handle conflicts—before they blow up.

⚠️ Common Contract Mistakes

● Copy-pasting contracts that don’t fit your business
● Using confusing legal language
● Forgetting key dates, deliverables, or penalties
● Not sending the contract before starting
● Failing to save proof of acceptance or signature

✅ Tips to Make Contracts Easy (and Actually Used)

● Use editable templates for your services and courses
● Add a terms checkbox at checkout (Stripe, Kajabi, ThriveCart)
● Sign using tools like HelloSign or DocuSign
● Save all contracts in your client folder or Google Drive

Not sure your contract really has your back?

You’re not alone — and it’s why so many business owners make avoidable legal mistakes.
Download the FREE Legal Mistakes Checklist and make sure your contracts, offers, and
payment terms are actually protecting you (not just filling space).